KnowHealth Project

Unifying information, services and health pathway

SapereSalute is a historical project in the Italian panorama of health popularization, born as a print magazine distributed in pharmacies and later evolved into a digital portal of reference for information, prevention and wellness. Over time, the portal has expanded its offerings by integrating editorial content, interactive services and digital guidance tools, responding to changes in the way people search for and use health information.

The context and the challenge

As the portal evolved, the need emerged to overcome the fragmentation between information, interaction and access to services. The challenge was to transform SapereSalute from a set of separate touchpoints into a coherent digital journey, capable of accompanying the user along the different stages of the journey.

Salute360's intervention

Salute360 has supported the evolution of the platform through:

  • A new continuity-oriented user experience (UX)
  • The integration of a new network of professionals and services
  • The activation of Salute360 modules to link orientation, booking, televisita and digital services

The goal was to make the patient journey truly unified, maintaining consistency between content, interactions, and services.

The result

Thanks to the integration of the Salute360 ecosystem, SapereSalute evolves into a platform capable of accompanying the user not only in information, but also in access to services and in the continuity of the health journey. The project is a concrete example of how technology, UX and services can work together to build clearer and more integrated digital experiences.

From disclosure to unified pathway

The KnowHealth case study shows how unifying the patient journey is a key step in the evolution of digital health services. Salute360 has contributed to this journey by integrating network, technology and user experience into one ecosystem.