Televisita

Televita as a natural part of the care pathway

At Salute360, telehealth is not an isolated service, but a digital extension of the relationship between health professional and patient. It is designed to fit smoothly into the patient journey, maintaining continuity between booking, consultation, documentation and follow-up. The goal is to make access to care easier, without fragmenting the experience or introducing operational complexities.

The current context

The spread of telemedicine has accelerated the adoption of remote visits, but often through tools that are not integrated with the rest of the health care system. This leads to disconnected experiences, coordination difficulties, and unstructured management of post-visit steps. For professionals and patients, the value of telehealth depends on its ability to be part of the pathway, not a separate alternative.

Salute360 television is natively integrated into the platform and accessible directly via browser, with no need for complex installation or configuration. It is designed to ensure ease of use, technical reliability and continuity with other modules in the system, while keeping the clinical relationship at the center.

Television as a continuity, not an exception

Telehealth360 helps make the care pathway more accessible and coordinated, keeping the relationship between practitioner and patient at the center and strengthening the overall effectiveness of the digital health system.

Salute360 television is part of the multidomain platform and operates in connection with diary, payment, and clinical communications. This approach enables the delivery of a consistent digital experience aligned with health data security and protection requirements.

Salute360's Televisita system

1
How it works
The televisita is initiated directly from the diary, at the scheduled appointment time. Professional and patient access the same digital environment, within the Salute360 platform, without any external steps. During the visit, it is possible to communicate in real time via video and audio, share useful information about the consultation, and maintain a clear and stable interaction. When finished, the televisita automatically links to the next steps in the pathway, such as follow-up and communications.
2
Features to support the visit
The Salute360 televita is designed to support clinical activity in an essential and orderly manner. It enables the sharing of relevant documents and information during the consultation and allows the practitioner to manage the visit without leaving the operational flow of the platform. The experience is designed to be accessible even to users with different levels of digital familiarity, reducing technological barriers.
3
Televita in the patient journey
In the Salute360 model, telehealth represents one of the possible moments in the care pathway. From booking to visiting to the next steps, everything takes place within a single digital environment. This allows for consistency, traceability and continuity between the different moments of the healthcare experience.
4
Value for system actors
For health professionals, telehealth offers a reliable tool to extend clinical activity, reducing time and organizational complexity. For health facilities, it allows for expanded access to services and optimizes resource management. For pharmacies involved in prevention and support pathways, it represents an integrated element in the coordination of services. For patients, it allows for easy access to the visit, from anywhere, without interrupting the relationship with the referring professional.